How to Become a Medicaid Home Care Provider in Hawaii

Med-QUEST — managed by Hawaii Department of Human Services — Med-QUEST Division

Hawaii Medicaid at a Glance

Program Name

Med-QUEST

Managing Agency

Hawaii Department of Human Services — Med-QUEST Division

Reimbursement Rates

$20–$30/hour for personal care; $55–$100/visit for skilled nursing

Application Timeline

90–120 days

Enrollment Process: Step by Step

  1. 1

    Apply through Med-QUEST Provider Enrollment

  2. 2

    Complete DHS Provider Application

  3. 3

    Submit NPI, GET license, and business documentation

  4. 4

    Complete Hawaii Criminal Justice background checks

  5. 5

    Obtain DOH Home Health Agency certification

  6. 6

    Submit liability insurance documentation

  7. 7

    Contract with Med-QUEST health plans

Accepted Provider Types

Home Health Agencies Personal Care Providers Community-Based Residential Alternatives

Required Certifications & Licenses

  • Hawaii DOH Certification
  • NPI Number
  • GET License
  • Liability Insurance

Waiver Programs in Hawaii

These Medicaid waiver programs fund home and community-based services in Hawaii:

Community Care Services (CCS)

1915(c) HCBS Waiver

Billing System

Managed care — bill through QUEST Integration health plans

⚠️ Common Denial Reasons

  • Missing GET license
  • DOH certification delays
  • Health plan contracting issues

💡 Tips for Approval

  • Hawaii has higher costs of doing business — rates reflect this
  • GET (General Excise Tax) license is unique to Hawaii
  • Contract with all QUEST Integration plans for maximum referrals

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Frequently Asked Questions — Medicaid in Hawaii

How do I become a Medicaid provider in Hawaii?

To enroll as a Medicaid home care provider in Hawaii, you must apply through Hawaii Department of Human Services — Med-QUEST Division. The process includes: Apply through Med-QUEST Provider Enrollment. Timeline: 90–120 days.

What are the Medicaid reimbursement rates in Hawaii?

$20–$30/hour for personal care; $55–$100/visit for skilled nursing

What certifications are required in Hawaii?

Required certifications include: Hawaii DOH Certification, NPI Number, GET License, Liability Insurance.

What waiver programs are available in Hawaii?

Community Care Services (CCS); 1915(c) HCBS Waiver

What are common reasons for Medicaid denial in Hawaii?

Missing GET license; DOH certification delays; Health plan contracting issues

More Hawaii Home Care Resources

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